FAQ
Questions.
Answers.
Is Ferni a real person?
No. Ferni is software, built with artificial intelligence, that listens, remembers what matters to you, and talks with you. Real people built it and stand behind it. What Ferni is
Is this therapy?
No. Ferni is a life coaching companion—great for day-to-day support, goal-setting, habit building, and talking through decisions. For clinical mental health needs, please work with a licensed professional. Ferni complements professional help but isn't a substitute for it.
What about privacy?
Ferni saves your conversations so it can remember you next time. We encrypt them in transit and at rest, never sell your data, and don't use your conversations to train AI models. Outside providers process them to make Ferni work. Deleting your account erases them.
Who are the "team members"?
Six AI specialists with distinct personalities and expertise. Ferni (Life Coach), Peter (Research), Alex (Communication), Maya (Habits), Jordan (Planning), and Nayan (Wisdom). They hand off naturally based on what you need.
How is this different from ChatGPT?
ChatGPT is a general assistant. Ferni is purpose-built for personal growth conversations. We have persistent memory across all conversations, six specialized personas, voice-first design, and a relationship that deepens over time. We're not trying to help you write emails—we're trying to help you grow.
What if I want to take a break?
Take all the time you need. Ferni remembers everything when you come back. There are no contracts or commitments. We want you to stay because this relationship helps you grow, not because you're locked in.
Can I talk about anything?
Almost. Ferni is designed for personal growth, life decisions, stress, relationships, habits, and self-reflection. We're not built for medical advice, legal counsel, or crisis intervention. If you're in crisis, please reach out to professional services.