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Why We Let AI Help Build Ferni

Two hands collaborating to shape a glowing form

When people ask how Ferni was built, the honest answer is: with help. A lot of help. From AI.

The irony isn't lost on us. We're building AI life coaches—specialists who listen, remember, and guide people through decisions both big and small. And to build them? We're coached by AI every day during development.

This is what we mean when we say Ferni is an "AI-native" company. Not AI-assisted. Not "uses AI." Native.

What "AI-Native" Actually Means

There's a difference between using AI as a tool and building with AI as a partner.

Most companies that claim to use AI fall into the first category. They have a chatbot for customer support. They use Copilot for autocomplete. They feed their docs into an AI to generate FAQs. These are useful applications of AI, but they're add-ons—layers on top of how work already happens.

For us, AI isn't a layer. It's foundational.

"We want Ferni to remember things that matter to users, but not everything. How would a good friend decide what's worth remembering?"

The AI doesn't give us the answer. But it helps us ask better questions. And that's often more valuable.

The Human Decisions That Still Matter Most

Here's the thing nobody tells you about building with AI: it doesn't replace the hard decisions. It clarifies them.

  • What should Ferni care about? Memory systems could remember everything. We chose to remember what a good friend would remember—not obsessively logging every detail, but naturally holding onto what matters.
  • When should Ferni stay silent? AI can always fill space with more words. We chose to build in "meaningful silence"—moments where Ferni pauses, reflects, or simply waits because that's what a thoughtful person would do.
  • What won't Ferni do? The easiest features to add are often the worst for users. We've said no to features that would be "impressive" but wouldn't serve people well.

AI helps us move faster. But the compass is human.

Why We're Sharing This Openly

We could have quietly used AI in our development process and marketed Ferni as a purely human creation. Plenty of companies do this. We chose the opposite.

1. It's honest. Ferni's whole purpose is authentic connection. If we pretended AI wasn't part of how we work, we'd be starting our relationship with users based on a half-truth.

2. It's the future. The question isn't whether AI will be part of how software is built—it already is. The question is whether companies will develop good practices for working with AI, or stumble into bad ones.

3. We're proud of it. What we've built with AI assistance is better than what we could have built alone. Not because AI is smarter than us, but because the collaboration produces something neither could do separately.

What We've Learned So Far

AI accelerates iteration, not ideation. The big ideas—what Ferni should feel like, what problems it should solve, how it should treat users—those come from human insight and observation.

Conversation is underrated. We've found more breakthroughs talking to AI than talking at it. When we treat Claude like a thinking partner rather than a code generator, we get better outcomes.

Taste still matters. AI can generate infinite variations. Choosing which one is right—which response feels warm instead of performative, which architecture will scale gracefully—that's still irreducibly human.


If you want to see what all this building produces, try talking to Ferni. Web at app.ferni.ai, or call (484) 481-3081. Free to try. No signup required.