FAQ
Questions.
Answers.
Is this actually AI?
Yes. Ferni is powered by advanced AI. But we built it to feel human—warm, present, and genuinely helpful. Not robotic. Not scripted. Just thoughtful.
Is this therapy?
No. Ferni is a life coaching companion—great for day-to-day support, goal-setting, habit building, and talking through decisions. For clinical mental health needs, please work with a licensed professional. Ferni complements professional help but isn't a substitute for it.
What about privacy?
Your conversations are yours. We use end-to-end encryption, don't sell your data, and don't use your conversations to train AI models. Your privacy isn't a feature—it's a promise.
Who are the "team members"?
Six AI specialists with distinct personalities and expertise. Ferni (Life Coach), Peter (Research), Alex (Communication), Maya (Habits), Jordan (Planning), and Nayan (Wisdom). They hand off naturally based on what you need.
How is this different from ChatGPT?
ChatGPT is a general assistant. Ferni is purpose-built for personal growth conversations. We have persistent memory across all conversations, six specialized personas, voice-first design, and a relationship that deepens over time. We're not trying to help you write emails—we're trying to help you grow.
What if I want to take a break?
Take all the time you need. Ferni remembers everything when you come back. There are no contracts or commitments. We want you to stay because this relationship helps you grow, not because you're locked in.
Can I talk about anything?
Almost. Ferni is designed for personal growth, life decisions, stress, relationships, habits, and self-reflection. We're not built for medical advice, legal counsel, or crisis intervention. If you're in crisis, please reach out to professional services.